Administrative fees

Administrative fees are administrative costs related to the sale of a ticket. They apply to requests to change or refund a ticket (except tickets that allow changes and refunds at no extra charge, and tickets issued for infants under 2 years of age). Administrative fees vary depending on: - point of sale (online, Air France ticket office, etc.), - place of issuance (online or by phone, etc.).

Changes made at or Self-Service KioskChanges made at airport or city ticket officeChanges made via phone bookings 1-800-237-2747
Modifying or canceling a ticket no fee $20 no fee
Offline re-issue of Third Party tickets NA $50 for non full-flex fares $0 for full-flex fares $50 for non full-flex fares $0 for full-flex fares