Legal information
Please find all legal and commercial information related to booking a trip, adding an extra option, creating an account, or using our website below.
Transport rules and liability
About Air France
General information on Air France in your country
General Conditions of Carriage
General conditions for passengers and baggages
Special conditions
Special conditions vary for each country
Contingency Plan for Lengthy Tarmac Delays
Air carrier liabililty
Limits of liability in case of incident, delay or luggage
Passengers rights
Implementation of the European regulations 261/2004
Air Carrier Access Act
Air France Customer Commitment
Travel voucher conditions
Terms and conditions when requesting a non-refundable voucher
AIRCRAFT DISINSECTION REQUIREMENTS
Loyalty programs terms and conditions
Privacy policy - Security
Products and services
Additional Baggage option
Additional Baggage terms and conditions
Kids Solo Option
Kids Solo terms and conditions
A la carte meal Option
A la carte meal terms and conditions
Lounge Option
Lounge terms and conditions
Seat Option
Seat Option terms and conditions
Trip and Tree Option
Trip and Tree Option terms and conditions
Personalized airport services option
Personalized airport services terms and conditions
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